As Rental Manager at Northgate your role is to make sure that your allocated depot runs smoothly and that the team is working effectively to offer excellent service to our customers and achieve targets. You will be responsible for the quality of all depot operations from the way vehicles are prepared to fleet audits and the security of the site. You and the depot team are the face of Northgate for our customers both face to face and over the phone so a customer service focus is essential. You’ll deal with enquiries and process bookings as well as processing insurance administration and rental paperwork.
Rental Managers also have people management responsibilities across payroll submission, holiday, absence and performance management. You’ll help and support your staff to be the best they can be through training and development as well as on the job coaching. You are likely to have a background in a busy, customer facing role with proven experience achieving targets.
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