Customer Service Agents are the first point of contact for our customers, turning enquiries into reservations either over the phone or face to face. Our nationwide van hire network and fleet size means we can guarantee customers a vehicle from our standard fleet with as little as four working hours’ notice if they are within 25 miles of a Northgate branch – so things can get pretty busy here!
There’s a constant stream of calls, deliveries and collections so you’ll need to enjoy organizing people and paperwork in a fast paced environment to make sure everything runs smoothly. We treat our customers with the utmost care and attention and your ‘can do’ approach will deliver the excellent service our customers have come to expect. You’ll also keep an eye on the bigger picture to spot opportunities to make things even more efficient and communicate across the site team to keep up our high standards.