Frequently Asked Questions

What time will I start on my first day?

This will depend on what part of the business you are joining; either a member of the recruitment team or your new manager will let you know before you start.

How can I apply if I can’t upload my CV?

You can email us a copy of your CV to jobs@northgatecareers.co.uk  and include the job title and reference number of the vacancy you are applying for.  If this is not possible then you can put it in the post to us at, Northgate Resourcing Centre, RBR House, Hawksworth Road, Telford, TF2 9TU.

How will I know where my interview will be?

When we call to arrange the interview we will tell you about the location and then will confirm this in an email with the full address.   If you are meeting at one of our branches then you can check the location here.

I have applied for a job, have you received my application/CV?

If you applied through this careers site, you should have received an email straight away confirming that we have received your application.  If you applied via a job site or other website such as Indeed, this email takes a little longer to come through. If you have any doubts, feel free to give us a call on 01952 212566 and we can check for you.

What should I wear on my first day?

We always recommend that you dress smartly on your first day.  Where a uniform is supplied then you will receive this during your induction.

When is payday ?

Payday will be either the 24th or 25th of each month depending on which part of the business you join.

Can you give me details of the pension scheme?

Northgate operates a group personal pension plan. The Company will pay a monthly contribution of 5% of your basic salary and your contribution will be a minimum of 3.5% of your basic salary although you can pay more than this if you wish.  Please note your contribution will increase to a minimum of 4% with effect from May 2018. For further details talk to a member of the recruitment team.

The job has a uniform provided, what is included?

This is dependent upon your job role within the company.  Your manager will be able to confirm this for you and will be placing the order for you.

What evidence do I need to show to prove that I have the right to work in the UK?

We have a legal obligation to ensure that you have a legal right to work in the UK.  Prior to starting with us, you must provide your passport, or your full birth certificate (this must include full names of your father and mother) and also a document that shows your National Insurance Number, such as a P45 or P60. These must be original documents.

A driving licence does not meet the legal requirements outlined by the government to show you are eligible to work in the UK.

What is an unspent/spent criminal conviction?

The Rehabilitation of Offenders Act 1974 gives people with spent convictions the legal right not to disclose them when applying for a job.

If you’re unsure whether a previous conviction is spent / unspent, you can go to www.disclosurecalculator.org.uk

I am a mechanic and I only have a basic set of tools – can I still work for Northgate?

All our Motor Vehicle Technicians must own a full set of tools. If you want to check that your tools meet the requirements then please call our Technical Recruitment Partner, Anna Stower on 01952 281906 and she will be able to talk this through with you.

Due to personal circumstances I can’t work every day, does Northgate have flexible opportunities?

Northgate takes a flexible approach where we can and we do have opportunities across the business.  Please talk to us about what you are looking for and we will see what suitable vacancies are available.

I have no formal qualifications, can I work for Northgate as a Motor Vehicle Technician?

We are always looking for skilled people to join our team, including Technicians who have ‘time served’ experience working in a workshop. The level of technical expertise we are looking for varies from workshop to workshop.  Initially your CV will be reviewed against the requirements for the vacancy.   If we invite you to interview then you skills will be assessed at this stage.

If you don’t have a CV then please call our Technical Recruitment Business Partner, Anna Stower on 01952 281906/07702 954959 to discuss the requirements for a particular vacancy.

I have points on my driving licence can I still work for Northgate in a driving role?

This depends on the number of points you have, when they are ‘spent’ and the reasons you have acquired the points. We will talk to you through the recruitment process about your driving licence and any offer of employment is subject to a satisfactory DVLA check (with your permission).

I have pre-booked holiday, will Northgate honour this?

Yes we will.  We will ask you about any pre-booked holidays and this is your chance to share the dates with us.