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Find out how we look after more than 7,000 valued customers.

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A day in the life at Northgate

Elaine Lewis-Kell

Credit Controller

Elaine Lewis-Kell

Credit Controller

“I work in credit control and accounts, and I spend most of my working day talking to customers and spotting opportunities for building even stronger relationships with them. I love working here because Northgate is such a progressive company and they make sure everyone feels like they’re part of that.”

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Lesley Raine

Purchase Ledger Clerk

Lesley Raine

Purchase Ledger Clerk

“I recently joined Northgate from a similar role at Darlington College. I was looking for something a bit more challenging and here every day really is different.

My colleagues are friendly, supportive and approachable, and even though I’ve only been here for 3 months I can already see that there will be loads of opportunities for promotion once I have a bit more experience behind me.”

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Ian Allison

Reservations Operator

Ian Allison

Reservations Operator

“With 18 years in a call centre behind me, I had experience of dealing with all kinds of customers, but I was quickly realising that my old workplace was running out of challenges for me.

Here at Northgate, there’s a brand new challenge nearly every day and the people I work with are a great bunch. Plus, the company looks like its got a brilliant future ahead of it. The only downside is working indoors when the sun’s shining, but I guess we can’t all have everything!”

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Anthony Conneely

Customer Liaison Manager

Anthony Conneely

Customer Liaison Manager

“My background is a bit unusual and includes a few years in customers services and quite a bit of time running a pub! I think the variety and the people skills I picked up from both of those jobs really help me in this role, as my days are filled up by working closely with customers to resolve any issues they might be having.

Northgate is a forward thinking business that is always looking to improve the customer experience, and being at the forefront of that suits me and my skills perfectly.”

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