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A day in the life at Northgate

Anthony Conneely

Customer Support Centre Team Manager

Anthony Conneely

Customer Support Centre Team Manager

“My background is a bit unusual and includes a few years in customers services and quite a bit of time running a pub! I think the variety and the people skills I picked up from both of those jobs really help me in this role, as my days are filled up by working closely with customers to resolve any issues they might be having.

Northgate is a forward thinking business that is always looking to improve the customer experience, and being at the forefront of that suits me and my skills perfectly.”

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Mark Helm

Project Manager

Mark Helm

Project Manager

"I joined Northgate about a two years ago after building my experience as a Helpdesk Manager and IT Project Manager, and I now play a massive role in changing the way the company delivers services to our customers. 

I spend most days working with teams from all kinds of backgrounds which creates a fantastic working environment, and I'm really looking forward to seeing the difference my work will make - and to watching my career develop too."

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Emlyn Bowe

In-House Accident Engineer

Emlyn Bowe

In-House Accident Engineer

“‘I joined the Accident Management team around six years ago as a Damage Claims Handler. I then became a Desktop Estimator and around four months ago, I progressed to an In-House Engineer. 

I’d definitely recommend Northgate to people as a place to work. The company is growing, the staff are friendly and there is a real opportunity to progress.’

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Julie Port

Finance Assistant

Julie Port

Finance Assistant

“I originally joined Northgate with the aim of building my skills while covering for maternity leave, and I ended up staying for good. Even after nearly 5 years I keep finding new challenges almost every day, although month end is never easy - as any accountant will tell you!

I’ve found that everyone is really friendly, and I’m hoping to develop my knowledge and skills in accounts even further.”

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