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A day in the life at Northgate

Chris Dunn

Customer Service Agent

Chris Dunn

Customer Service Agent

“As someone who used to work in the demolition industry, it makes a change to see something growing, rather than being knocked down! I joined Northgate initially as a driver because I wanted the chance to get stuck into something new - and my days now involve me travelling all over the country.

It’s a pretty sociable role too and you really feel like you’re being looked after - and that’s why I’m staying with Northgate for my next career move as a Damage Controller.”

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Craig Tolley

Vehicle Technician

Craig Tolley

Vehicle Technician

“My career started with a YTS apprenticeship at a Vauxhall main dealer and I ended up staying there for 10 years. However, I outgrew what was on offer there and jumped at the chance to join Northgate.

It’s really hands on which is just what I like, and most of my time is spent diagnosing what’s wrong with each vehicle and deciding on the best way to fix it. There are loads more opportunities to progress your career here, and because the company are always investing in their workshops and depots I’m developing my skills all the time.”

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Melanie Hall

Team Leader Applications Support

Melanie Hall

Team Leader Applications Support

“I’ve been at Northgate for a really long time, first as a receptionist and then in a number of other roles in finance, rental and at Broxburn.

The business has changed a lot in the last 20 years, but the people have always been great. These days, I’m mainly involved in building and supporting the AXIS application - it’s always really busy but it’s also really interesting and there are some great opportunities for everyone who works here.”

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Anthony Conneely

Customer Support Centre Team Manager

Anthony Conneely

Customer Support Centre Team Manager

“My background is a bit unusual and includes a few years in customers services and quite a bit of time running a pub! I think the variety and the people skills I picked up from both of those jobs really help me in this role, as my days are filled up by working closely with customers to resolve any issues they might be having.

Northgate is a forward thinking business that is always looking to improve the customer experience, and being at the forefront of that suits me and my skills perfectly.”

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